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CONSTRUCTIEF EN CONCREET<\/p>\n\n\n\n

Training<\/h1>\n\n\n\n

Interactie met de deelnemers staat centraal en onze trainers spelen flexibel in op wat er leeft bij een groep, zonder de leerdoelen uit het oog te verliezen. Constructief en concreet.<\/p>\n\n\n\n

We enthousiasmeren de deelnemers om hun actiepunten waar te maken op de werkvloer.<\/p>\n\n\n\n

Ons ruim netwerk aan trainers garandeert dat we je training in het Nederlands,Frans, Engels en Duits kunnen organiseren.<\/p>\n\n\n\n

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COMPETENTIES<\/p>\n\n\n\n

Onze trainingen<\/h2>\n\n\n\n
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Interpersoonlijke
vaardigheden<\/h3>\n\n\n\n

Assertiviteit
Emotioneel intelligent communiceren
Omgaan met agressie
Samenwerken : diverse stijlen en persoonlijkheden<\/p>\n<\/div>\n\n\n\n

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Commerci\u00eble
vaardigheden<\/h3>\n\n\n\n

Klantgerichtheid
Klantvriendelijk en effici\u00ebnt telefoneren
Klantvriendelijke en assertieve online meetings
Empathisch en assertief omgaan met klachten<\/p>\n<\/div>\n\n\n\n

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Persoonlijke
vaardigheden<\/h3>\n\n\n\n

Time Management
Train-the-trainer
Interviewtechnieken
Bouwen aan je zelfvertrouwen<\/p>\n<\/div>\n\n\n\n

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Leidinggevende
vaardigheden<\/h3>\n\n\n\n

Coachen medewerkers
Feedback geven en krijgen
Leiden\/begeleiden van je team
Motiveren medewerkers<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Verloop<\/h2>\n\n\n\n

Voortraject<\/strong>
Samen met jou bespreken we leerdoelen. Hoe kunnen we jou en je organisatie best leren kennen? Dat kan via observatie on the job, intake gesprekken of online vragenlijsten. Kunnen we deelnemers al warm maken voor de training of een eerste inzicht geven in het thema? Een teaser, een video of een online leertool, het kan allemaal.<\/p>\n\n\n\n

Training<\/strong>
Het voortraject zorgt ervoor dat we een aangepaste trainingsformule uitwerken. Meerderdere (halve) dagen, online en live, blended. Constructief en concreet.<\/p>\n\n\n\n

Natraject<\/strong>
Na de training cre\u00ebren we een reminder van de actiepunten. Hoe kan je intern verder opvolgen? Ook daarbij ondersteunen we graag via bijkomend materiaal, individuele coaching, intervisie of een online leertool.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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INZICHTEN<\/p>\n\n\n\n

Tips uit onze blog<\/h2>\n\n\n\n
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